Written by: Smiley Guy
The Affordable Care Act (ACA) — or Health Care Reform — has quickly become one of the most complex compliance issues businesses face today. It is an extensive overhaul with the potential to be extremely costly for businesses with hourly or part-time workforces. Most businesses are not effectively prepared to manage the requirements.
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This month on #peoplechat we have been focusing on the retail space. The good, the bad, and the ugly. This week for #peoplechat I decided to focus on why it is important for industry professionals to attend conferences that you will ACTUALLY learn from. We all love going to conferences where we know a lot of people, and we can have fun in a cool city, but let’s be honest. Who actually leaves saying they learned a lot? Retail, hospitality, and restaurants leaders don’t get out much. They are swamped in their daily lives of training their team, keeping up with regulations, and figuring out how to improve their processes. So when they do get out… where do they go? Continue reading →
Posted in #peoplechat, HR Technology, Leadership, Recruitment
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Tagged #PeopleChat, conferences, Hospitality Leaders, hr, marketing, Operations, Restaurant, Summer Brand Camp
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Most of us have shopped at places that have amazing customer service. The stores that you go in, they have your “file”, know what you like to buy, what size you were, and know you by name. Why do we go back to those stores? Because it’s easy, we feel important, and we truly value the attention they give to each customer. It makes us spend more money. So what does it take for stores like that to thrive and build their loyal customer base? Attention to detail. Spending the extra money on sending gift cards on your birthday and emailing you when you haven’t shopped in a while. Continue reading →
Technology always changes. Every day we see something new, we see companies merge, die off, and start again. Before I got into the HR vendor world I had no idea how much change went on in this industry. It’s good change most of the time. But sometimes with a lot of change, uncertainty bubbles up with HR practitioners.
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According to a recent study, nearly three-quarters of employees are not fully engaged. Though there are many reasons for disengagement — such as relationships with other team members or not being interested in the work — it can have a negative affect on your team.
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